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RT Essentials
RT Essentials

In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do. This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users. RT Essentials, co-written by one of the RT's original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool. One way it does this is by examining how a company could use RT to ...
Statistics in a Nutshell
Statistics in a Nutshell

Need to learn statistics as part of your job, or want some help passing a statistics course? Statistics in a Nutshell is a clear and concise introduction and reference that's perfect for anyone with no previous background in the subject. This book gives you a solid understanding of statistics without being too simple, yet without the numbing complexity of most college texts. You get a firm grasp of the fundamentals and a hands-on understanding of how to apply them before moving on to the more advanced material that follows. Each chapter presents you with easy-to-follow descriptions illustrated by graphics, formulas, and plenty of solved examples. Before you know it, you'll learn to apply statistical reasoning and statistical techniques, from basic concepts of probability and hypothesis testing to multivariate analysis. ...
Using Drupal
Using Drupal

With the recipes in this book, you can take full advantage of the vast collection of community-contributed modules that make the Drupal web framework useful and unique. You'll get the information you need about how to combine modules in interesting ways (with a minimum of code-wrangling) to develop a variety of community-driven websites. Each chapter describes a case study and outlines specific requirements for one of several projects included in the book - a wiki, publishing workflow site, photo gallery, product review site, online store, user group site, and more. Newcomers will find a thorough introduction to the framework, while experienced Drupal developers will learn best practices for building powerful websites. With Using Drupal, you'll find concrete and creative solutions for developing the exact community website you have in mind. ...
Using Moodle, 2nd Edition
Using Moodle, 2nd Edition

Using Moodle is a complete, hands-on guide for instructors learning how to use Moodle, the popular course management system (CMS) that enables remote web-based learning and supplements traditional classroom learning. Updated for the latest version, this new edition explains exactly how Moodle works by offering plenty of examples, screenshots and best practices for its many features and plug-in modules. Moodle gives teachers and trainers a powerful set of web-based tools for a flexible array of activities, including assignments, forums, journals, quizzes, surveys, chat rooms, and workshops. This book is not just a how-to manual. Every chapter includes suggestions and case studies for using Moodle effectively. By itself, Moodle won't make your course better. Only by applying effective educational practices can you truly leverage its power. ...
Linux in a Nutshell, 6th Edition
Linux in a Nutshell, 6th Edition

Everything you need to know about Linux is in this book. Written by Stephen Figgins, Ellen Siever, Robert Love, and Arnold Robbins -- people with years of active participation in the Linux community -- Linux in a Nutshell, Sixth Edition, thoroughly covers programming tools, system and network administration tools, the shell, editors, and LILO and GRUB boot loaders. This updated edition offers a tighter focus on Linux system essentials, as well as more coverage of new capabilities such as virtualization, wireless network management, and revision control with git. It also highlights the most important options for using the vast number of Linux commands. You'll find many helpful new tips and techniques in this reference, whether you're new to this operating system or have been using it for years. ...
Professional Android 2 Application Development
Professional Android 2 Application Development

Android is a powerful, flexible, open source platform for mobile devices and its popularity is growing at an unprecedented pace. This update to the bestselling first edition dives in to cover the exciting new features of the latest release of the Android mobile platform. Providing in-depth coverage of how to build mobile applications using the next major release of the Android SDK, this invaluable resource takes a hands-on approach to discussing Android with a series of projects, each of which introduces a new feature and highlights techniques and best practices to get the most out of Android. ...
Photoshop CS5: The Missing Manual
Photoshop CS5: The Missing Manual

Photoshop CS5 is more amazing than ever, but it can be overwhelming if you're just getting started. This book makes learning Photoshop a breeze by explaining things in a conversational, friendly style - with no technical jargon. After a thorough introduction to the program, you'll delve deep into Photoshop's secrets with expert tips and practical advice you can use every day. ...
JavaScript: The Definitive Guide, 6th Edition
JavaScript: The Definitive Guide, 6th Edition

JavaScript: The Definitive Guide has been the bible for JavaScript programmers-a programmer's guide and comprehensive reference to the core language and to the client-side JavaScript APIs defined by web browsers. The 6th edition covers HTML5 and ECMAScript 5. Many chapters have been completely rewritten to bring them in line with today's best web development practices. New chapters in this edition document jQuery and server side JavaScript. It's recommended for experienced programmers who want to learn the programming language of the Web, and for current JavaScript programmers who want to master it. ...
Photoshop Elements 10: The Missing Manual
Photoshop Elements 10: The Missing Manual

Elements 10 offers much of Photoshop's power without the huge price tag. It's a great tool for most image-editing buffs-whether you’re a photographer, scrapbooker, or aspiring graphic artist. But Elements still doesn't come with a useful manual. This bestselling book helps you get the most out of the program, from the basics to advanced tips for both Windows and Mac users. ...
Droid 2: The Missing Manual
Droid 2: The Missing Manual

Ready to unleash the Droid 2? This entertaining guide helps you take full command of Motorola's sleek new device to get online, shop, find locations, keep in touch, and much more. Every page is packed with useful information you can put to work right away, from setup to troubleshooting, with lots of valuable tips and tricks along the way. ...
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